Live Support Hours:
Monday - Friday (8:30am - 5pm CST)
Apple Certified Repair Services for MacBooks, PowerBooks & iBooks
Free MacBook Diagnosis
FOLLOW THIS SIMPLE PROCESS
Fill out the MacBook Diagnostic Form & Add the Free Diagnosis to your Cart. Complete the checkout process.
Print your UPS pre-paid shipping label immediately after checkout & drop off your MacBook at any of the UPS Drop-Off Locations. Find a UPS drop center >
iRepair Squad receives your MacBook & contacts you within 24 hours with a diagnosis & repair quote in your e-mail.
You then authorize or decline the repairs.
iRepair Squad repairs & ships back your MacBook within 24 hours of repair authorization.
Please answer the following questions regarding the condition of your MacBook:
MacBook Information Needed
Model Number:
Included in Total Price
Serial Number:
What issues are you experiencing with your computer?
Included in Total Price
Did this issue begin after installing new software?
YesNo
Did this issue begin after downloading from the Internet or your e-mail?
YesNo
Did the issue begin after installing any new hardware such as web cams, RAM, hard drives, or printers?
YesNo
Does your computer get warm to the touch, or more warm than usual?
YesNoSometimes
Does your computer freeze resulting in your mouse pointer not moving?
YesNoSometimes
Do you receive any error messages?
YesNoSometimes
Do you hear a click whir when you power it on?
YesNoSometimes
Have you dropped your computer?
YesNo
Have you had any water damage?
YesNo
If your computer is too costly to repair, would you be interested in a salvage offer?
YesNo
* Your computer's hard drive may need to be reformatted in order to repair your device, thus resulting in losing your data. If possible, please back up your data to a removable media such as DVD or a removable hard drive. By choosing I agree, you give iRepair Squad permission to reformat your computer's hard disks, if required.
I Agree
* In order to prevent delays in diagnosing your computer, please include your power cables and a note with your computer's login name and password taped to the top of your unit.
I Agree
* You will receive order status updates via e-mail from the moment we receive your diagnosis/repair order. These e-mails will provide you with all of the information & details needed in order to complete the repair process as quickly as possible. You will have 30 days to authorize or decline repairs from the date your repair quote is e-mailed to you. If you choose to decline repair, you will only be charged for return shipping & handling. Units left any longer than 30 days are considered abandoned and will be automatically recycled. I accept these terms & conditions: